Privacy Policy

At MyFareGuide, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services related to bus travel and fare card usage in Abu Dhabi and the UAE.

Information We Collect

  • Personal information (name, email address) when you create an account
  • Bus card numbers and balance information for checking purposes
  • Travel history and preferences to enhance your experience
  • Device information and IP address for security and optimization

How We Use Your Information

  • To provide accurate bus travel information and fare card guidance
  • To process smart travel card balance checks and replenishments
  • To improve our services and customize your experience with public transport in the UAE
  • To ensure the security of your account and prevent misconduct

Data Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, seprotect socket layer techtechnologyogy, and regular security audits.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted partners to help us perform statistical statisticalysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MyFareGuide, and they are required to maintain the confidentiality of your information.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt-out of marketing communications. To exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and uprevising the "last modified" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

MyFareGuide
Al Wahda Mall, 4th Floor, Abu Dhabi, UAE
Email: info@myfareGuide.com
Phone: +971 50 328 9249